Television and Telephone Information
Telephone services are available to all patients 24 hours a day, seven days a week for a small charge. The fee must be paid daily or in advance by cash or check to the Telephone Representative. Credit cards are not accepted and charges cannot be billed to your home. If service is not paid for within 24 hours, the telephone will be disconnected. However, any telephone payment made in advance and not used can be refunded in about four weeks. All long-distance calls must be made collect or charged to a credit card or billed to another number.
To obtain phone service or report telephone problems, please contact your attending nurse. Please note that telephone representatives are not available at all hours but messages will be acted upon the same day they are received.
Use of cellular phones is permitted in the hospital except in designated restricted areas, the Intensive Care Units (ICU) and other areas of the hospital where sensitive equipment might be affected by their use. Please follow directions of nurses in this regard.
The television can be turned on only by a company representative. A remote transmitter will operate the set thereafter. The television receivers used in CarePoint Health hospitals were manufactured especially for hospital use. They are equipped with a remote control unit, an under-pillow speaker and an isolated transformer that eliminates shock hazards.